Refund policy

Please be advised before purchasing on this site, once an order is fulfilled and shipped there are absolutely NO REFUNDS. EXCHANGES are allowed only if there is a mistake on the seller's behave. Hair Renity is subject to verify all orders by requesting proof of purchase as well as valid ID. None of this information will be shared under any circumstances. This information is obtained to protect from fraud and fraudulent disputes. In the event of Fraudulent Charges, Customer will be subjected to a law enforced hearing upon company losing Funds and/or product. Customer will be contacted via shipping address in such case.

All orders are Final . No refund or exchanges of any kind. 

You can always contact us for any return question at hairenity.co@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as hair, products, or hair tools), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.Within 24hrs of receiving your order however it must be in original package unworn, never been open to receive any exchange. However the owner has the last say and have the right to refuse any exchange.

Refunds
No refund or exchanges of any kind. 

PLEASE NOTE:

Hair Renity isn’t responsible for any lost/damage packages. A signature is required on all packages to avoid stolen shipments. We will not issue any refunds if your package is returned to Hair Renity.